{"id":3196,"date":"2020-12-03T09:46:12","date_gmt":"2020-12-03T09:46:12","guid":{"rendered":"http:\/\/store.skye-aesthetics.com\/NG\/?page_id=3196"},"modified":"2022-03-24T14:53:31","modified_gmt":"2022-03-24T14:53:31","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/store.skye-aesthetics.com\/NG\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3196\" class=\"elementor elementor-3196\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-601a5824 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"601a5824\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5038d5e7\" data-id=\"5038d5e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1f1765 elementor-widget elementor-widget-text-editor\" data-id=\"e1f1765\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.6 - 28-02-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1>RETURN POLICY<\/h1><p>At Skye Aesthetics, customer satisfaction and safety is our top priority and we want you to be completely happy and pleased with your order. If for any reason you are not completely satisfied, you may exchange or replace your purchase when it is presented back to us within 2 days of delivery and in the condition you received it. All cosmetics items must be unused, unopened, and in original packaging for a credit\/refund or exchange to be issued. Personalized and monogrammed orders cannot be cancelled or returned.<\/p><p>Returned products should include the Skye Aesthetics packaging, stickers and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. A pickup fee may apply if we have to pick up the item(s) from you. Unfortunately, we cannot exchange, replace or credit opened items, liquids such as soaps, shampoos, conditioners, lotions, perfumes etc. and monogrammed or personalized items.<\/p><p>PRODUCT DEFECT, DAMAGED, OR WRONG SHIPMENT<\/p><p>May be eligible for a full refund of the merchandise if confirmed defective, damaged or wrong item is shipped. Please contact us within 24-48 hours of delivery for an immediate resolution. All defective item(s) claims are subject to inspection and confirmation. For \u201cdefective\u201d claims, describe the defect, send us pictures and indicate if you would like a replacement.<\/p><p>Upon inspection, if item(s) is deemed defective or wrong item(s) shipped, an exact replacement, if available, will be shipped to you free of charge. If an exact replacement is out of stock, we will process a full refund back to the same payment method used on the original order.<\/p><p>DAMAGED OR MISSING ITEMS<\/p><p>Claims for damaged items or discrepancies (for example: missing items in your order) should be submitted within 24-48 hours of merchandise receipt. Contact Customer Care by email or call: +2347054942464 Monday-Saturday 9:00am to 7:00pm. Please retain all packaging material in case an inspection is necessary. In the case of shipping damages, we may contact the carrier.<\/p><p>PROMOTIONS\/GIFT WITH PURCHASE<\/p><p>If returning an item that qualified for promotional gift, please include the promotional gift with your return to receive a refund to the payment method used. If you choose to keep the bonus gift, your credit amount will be deducted for the gift value.<\/p><p>STEPS TO RETURN<\/p><p>Enclose the original receipt.<br \/>Send item(s) back to us or call us for pick up (at a cost to you)<\/p><p>EXCHANGES<\/p><p>You may exchange unused items that aren\u2019t exempt from our exchange\/return list. Simply send your products and receipt back or call us for pick up.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RETURN POLICY At Skye Aesthetics, customer satisfaction and safety is our top priority and we want you to be completely happy and pleased [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return Policy - Skye Medical Aesthetics Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/store.skye-aesthetics.com\/NG\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - 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